Contact EmpireCovers Customer Service
How to Reach a Person at EmpireCovers
Toll-Free Number:
-
1-888-872-6855
Customer Service:
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1-267-287-8285
General Info:
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1-201-812-1913
EmpireCovers Emails:
EmpireCovers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular EmpireCovers Phone Number | 1 (888) 872-6855 |
| Average Calls duration | 2 minutes |
| Most Popular EmpireCovers Email Address | marketing@empirecovers.com |
| Issue Resolution Rate | Low (25% reported full resolution) |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
| Prepare before the call to EmpireCovers | First and last name or email |
Contact Information
EmpireCovers Website:
EmpireCovers Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday-Thursday 8:30am-8pm (EST)
Friday 8:30am-6pm (EST)
Saturday 10:00am-5:00pm (ES
Sunday 11:00am-5:00pm (EST) 4
Other Location:
Factory
840 4th Street,
Henderson, KY 42420
Summary of EmpireCovers Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call EmpireCovers?
Product/ Service Question:
- “Car cover falling apart wondering if I still have a warranty on it”
- “Warranty issue for car cover”
- “Warranty submission status”
Request for Information Question:
- “I have a question about a product”
- “Question on what in stock”
- “Check on Bimini cover”
Shipping and Delivery Question:
- “Did not get an order confirmation”
- “Did not get grommets for antenna they were supposed to send them to me, but they weren’t in the package. Could you please send me a new antenna kit with grommets?”
- “Swap Bimini Top (same size - brand new) for correct color”
Return/ Replace Question:
- “Replace car cover”
- “Return”
- “Warranty replacement”
Activation/ Cancellation Question:
- “Cancel transaction number 4EK653152V807142E”
Staff Question:
- “*** service”
Other Question:
- “Heat tape coming off”
- “Waiting for motorcycle cover”
- “Inquiring”
About
Operating for about 10 years, Empirecovers is a company offering a large selection of innovative protective covers for sale. The office of Empirecovers is based in outskirts of Philadelphia. The companyâs staff teamed up to offer high quality products and exceptional shopping experience to its customers. The company offers products that are partially customized and has plenty of covers for a passenger car, vans, SUVs as well as trucks. All purchases made through Empicovers are sent from manufacturerâs warehouse to the door step of buyers. Apart from car covers, EmpireCovers sells products for bikes, boats as well as other accessories.
EmpireCovers is ranked 104 out of 4665 in Equipment category
USA
Compare EmpireCovers Customer Service To
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