Contact EmpireCovers Customer Service
EmpireCovers Phone Numbers and Emails
Toll-Free Number:
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(888) 872-6855
Customer Service:
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(267) 287-8285
General Info:
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(201) 812-1913
EmpireCovers Emails:
How to Contact EmpireCovers ?
Most Popular Number:
| Total calls: 40 | Issues resolved: 4 | Last call: Oct 2, 2024 |
EmpireCovers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
EmpireCovers Customer Service is rated at 2.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call EmpireCovers is 8888726855. 75% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday.
People call EmpireCovers mainly because of product/ service, request for information and return/ replace.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
EmpireCovers Customer Service is rated at 2.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call EmpireCovers is 8888726855. 75% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday.
People call EmpireCovers mainly because of product/ service, request for information and return/ replace.
The best email to contact EmpireCovers is marketing@empirecovers.com. 88% of customers use this email address to address their issues and concerns.
Contact Information
EmpireCovers Website:
EmpireCovers Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday-Thursday 8:30am-8pm (EST)
Friday 8:30am-6pm (EST)
Saturday 10:00am-5:00pm (ES
Sunday 11:00am-5:00pm (EST) 4
Other Location:
Factory
840 4th Street,
Henderson, KY 42420
EmpireCovers Customer Service Reviews
This company is fabulous! The cover is of great quality and workmanship.
Their customer service is fantastic! The cover had a couple of cracks in the clips, but they worked fine. When I told them about the cracked clips and sent them pictures of them, they immediately put in a warranty claim and sent me a brand-new cover!
Wow, I highly recommend this company. That's superior customer service!
Empire Covers is a company you can trust! I will never buy a cover from anyone else! My RV Cover ripped after 2 years of use in the hot sun. It was warrantied for 3 years. They replaced it with no questions asked. Not only that, but since my replacement cover was on backorder for 2 months, they sent me a 'temporary' cover to use during the waiting time. Make no mistake, this 'temporary' cover is nice and will last at least a year or two itself! I looked on their website and saw that it is a $250 cover! This is unbelievable customer service and support. I will always recommend Empire covers 110%!
Sincerely,
Steve Consigny
Summary of EmpireCovers Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call EmpireCovers?
Request for Information Question:
- “Status of an order”
- “Looking for a cover for my 1987 sportscraft 172 fisherman centerconsole boat 20footer”
- “See about my order”
Product/ Service Question:
- “Warranty”
- “Warranty questions”
- “To order a bimini top”
Return/ Replace Question:
- “Return”
- “Warranty replacement”
Shipping and Delivery Question:
- “Didn't deliver my cover to right address”
Activation/ Cancellation Question:
- “Cancel transaction number 4EK653152V807142E”
Staff Question:
- “*** service”
Other Question:
- “Boat cover”
- “Person to person boat cover order”
- “Re order”
About
Operating for about 10 years, Empirecovers is a company offering a large selection of innovative protective covers for sale. The office of Empirecovers is based in outskirts of Philadelphia. The company’s staff teamed up to offer high quality products and exceptional shopping experience to its customers. The company offers products that are partially customized and has plenty of covers for a passenger car, vans, SUVs as well as trucks. All purchases made through Empicovers are sent from manufacturer’s warehouse to the door step of buyers. Apart from car covers, EmpireCovers sells products for bikes, boats as well as other accessories.
EmpireCovers is ranked 90 out of 3194 in Equipment category
USA
Compare EmpireCovers Customer Service To
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